Faq’s

Yes, we offer a free demo account that allows beginners to practice trading with virtual funds. It's a great way to familiarize yourself with our trading platform and strategies before using real money.

We offer various funding options, including bank transfers, credit/debit cards, and electronic payment methods. You can choose the one that suits you best by logging into your account and navigating to the deposit section.

Yes, we prioritize the security of our clients' funds. We use industry-standard security measures and segregate client funds from our operational accounts. Additionally, we are regulated by Malta Financial Services to ensure compliance with strict financial standards.

Our trading hours depend on the instrument you're trading. Forex markets, for example, are open 24 hours a day during weekdays, while other markets may have specific trading hours. You can find detailed trading hours on our website.

Leverage varies depending on your account type and the instrument you're trading. It allows you to control a larger position size with a smaller amount of capital. However, please be aware that higher leverage also comes with increased risk.

We offer a wide range of trading instruments, including forex pairs, commodities, indices, and cryptocurrencies. You can view the complete list of available instruments on our trading platform.

We support compatibility with popular third-party trading tools and platforms like MetaTrader 4 (MT4). You can integrate these tools with our platform for enhanced trading capabilities.

Most of our forex tools are provided free of charge to our registered traders. However, certain premium tools or services may have associated fees, which will be clearly communicated to you.

You can access our market analysis and research reports through your trading account. We regularly publish research content on our website, and you can also sign up for newsletters to receive updates directly in your email inbox.

Yes, we understand that financial markets operate around the clock, and issues may arise at any time. Our customer service team is available during regular business hours on weekdays, and we also offer limited support on weekends and major holidays to address urgent matters and essential inquiries.

Our goal is to provide prompt and efficient customer support. Typically, you can expect a response to your inquiry within 24 hours when using email or the contact form. For immediate assistance, we recommend using our live chat or calling our support hotline during operating hours.

You can reach our customer service team through multiple channels. We offer phone support, email assistance, and a live chat option on our website. Our dedicated support agents are available during business hours to assist you with any queries or concerns.